Contact & Support

We're here to help. Get in touch with questions, feedback, or support requests.

Before You Contact Us

Many common questions are answered in our documentation:

Email Support

For technical support, bug reports, or general inquiries, reach out to us at:

[email protected]

We typically respond within 24-48 hours

Have Feedback?

Share your ideas and feature requests using the feedback form on our homepage.

Go to Feedback Form

For Technical Support, Please Include:

  • Operating System: Windows 10/11, macOS version, or Linux distribution
  • CleanCut Version: Find this in the app's About menu
  • Description: What were you trying to do when the issue occurred?
  • Error Messages: Any error messages or unexpected behavior
  • Video Format: If relevant, the format of the video you're processing

Privacy Note

We respect your privacy. We'll only use your email address to respond to your inquiry and won't share it with third parties. See our privacy policy for more information.